Right of Withdrawal
Right of withdrawal
You have the right to withdraw from your purchase contract within fourteen days without providing any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you—other than the carrier—take(s) possession of the goods. To exercise your right of withdrawal, you must inform me, the seller
Kira Köntges, Kira Köntges Art; Twedter Mark 77, 24944 Flensburg, Germany; Tel. 0461-140506, e-mail: kirakoentges@gmail.com,
of your decision to withdraw from this contract by means of a clear statement (e.g. an e-mail or a letter sent by post). You may use the attached model withdrawal form, though it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal.
If you withdraw from your purchase contract, the seller will refund the payments received from you, including delivery costs (with the exception of any additional costs resulting from a delivery method other than the most affordable standard delivery option). Country-specific charges, such as import duties, can generally be refunded by the relevant customs authority.
Refunds will be issued no later than fourteen days from the date on which notification of your withdrawal from this contract is received and the goods have been returned to the seller in undamaged condition. For this refund, the seller will use the same payment method that you employed for the original transaction, unless expressly agreed otherwise; in no event will you incur any fees as a result of this refund.
You must return or hand over the goods without undue delay and, in any case, no later than fourteen days from the date on which you notify the seller of your withdrawal from this contract. The deadline is met if you dispatch the goods before the fourteen-day period has expired.
The buyer shall bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if such loss in value is due to handling that was not necessary for establishing the nature, characteristics, and functioning of the goods.
Exclusion of the Right of Withdrawal
Pursuant to Section 312g, paragraph 2, no. 1 of the German Civil Code (BGB), the statutory 14-day right of withdrawal does not apply if the goods have been specifically manufactured at the consumer's request or tailored to their personal requirements.
Model Withdrawal Form
(If you wish to withdraw from the contract, you can fill out this form and return it.)
To:
Kira Köntges
Kira Köntges Art
Twedter Mark 77, 24944 Flensburg, Germany
E-Mail: kirakoentges@gmail.com
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
_______________________________________________________
Ordered on: _________________ / received on: _________________
Order number: _______________
Name of consumer(s):
_______________________________________________________
Address of consumer(s):
_______________________________________________________
Signature of consumer(s) (only if this form is submitted on paper):
_______________________________________________________
Date:
___________________________
(*) Delete/cross out as appropriate.